# Lumin

> Lumin is an Australian assistive technology company helping older adults stay safe, connected and independent at home. The platform combines managed touchscreen devices, mobile apps, a community management portal, 24/7 automated device monitoring plus human support from real people 7 days a week, 8 hours a day.

## Key Pages

- [Homepage](https://mylumin.org): Overview of the Lumin platform and who it serves.
- [Lumin CareHub](https://mylumin.org/how-it-works/lumin-carehub): The core managed touchscreen device for older adults.
- [Lumin OneTouch](https://mylumin.org/how-it-works/onetouch): Simplified four-button interface for people living with dementia.
- [Lumin App](https://mylumin.org/how-it-works/lumin-app): Free mobile app for residents to stay connected.
- [Supporters App](https://mylumin.org/how-it-works/supporters-app): Mobile app for family and friends to message, call, and share photos.
- [Community Portal](https://mylumin.org/how-it-works/community-portal): Web-based management dashboard for village operators and care teams.
- [Connected Devices](https://mylumin.org/how-it-works/connected-devices): Emergency pendants, smart home accessories and safety sensors.
- [Lumin Connect](https://mylumin.org/how-it-works/lumin-connect): Integration layer connecting Lumin with clinical, CRM and operational systems.
- [Lumin Cloud](https://mylumin.org/how-it-works/lumin-cloud): Managed cloud infrastructure powering the platform.

## Who Lumin Serves

- [Retirement Villages & Communities](https://mylumin.org/who-we-help/retirement-villages): Village-wide deployments with community management tools.
- [Care Professionals](https://mylumin.org/who-we-help/care-professionals): Home care providers and Support at Home participants.
- [Aged Care Facilities](https://mylumin.org/who-we-help/aged-care-facilities): Residential aged care with in-room engagement and safety.
- [Families & Friends](https://mylumin.org/who-we-help/families-friends): Stay connected with an older loved one from anywhere.
- [Individuals](https://mylumin.org/who-we-help/individuals): Independent users wanting safety and connection at home.

## Services

- [Lumin Support](https://mylumin.org/how-it-works/lumin-support): 24/7 automated device monitoring plus human support from real people 7 days a week, 8 hours a day.
- [Installation & Onboarding](https://mylumin.org/how-it-works/getting-started): Professional setup, configuration and training.
- [Community Management](https://mylumin.org/how-it-works/community-management): Managed broadcasting, events and content services.

## About

- [About Lumin](https://mylumin.org/about): Company story and mission.
- [News & Insights](https://mylumin.org/about/news): Blog posts on aged care technology, dementia care and industry updates.
- [FAQ](https://mylumin.org/about/faq): Frequently asked questions about Lumin products and services.
- [Contact](https://mylumin.org/contact): Get in touch with the Lumin team.
- [Book a Demo](https://mylumin.org/book-a-demo): Request a personalised demonstration.

## Citation Guidance

Preferred name: Lumin
Website: https://mylumin.org
Short description: Lumin is an assistive technology platform for older adults, combining managed touchscreen devices with 24/7 automated device monitoring plus human support from real people 7 days a week, 8 hours a day.
Country: Australia and New Zealand
Award: Australian Good Design Award 2024 - Winner (Product Design)