Peace of Mind is Priceless

My Lumin

Everything you need to get up and running with Lumin.

Lumin Screen $970

Monthly Subscription $46

This is what your monthly subscription includes…

Easy to use phone

One-touch video or phone calls at any time. You can even bring an existing home phone number.

Alarms / Alerts

Lumin users can immediately notify their Supporters with one-touch when they need to.

News

They can catch up with the latest breaking news.

Shared Calendar

Never let your loved ones miss meaningful events like birthdays and other special celebrations.

Concierge

Assistance, information and services.

Language

Lumin can be provided in most languages.

Messages Made Easy

Your elderly loved ones can stay in touch with family and friends – through video, text, calling and photo messages.

Radio

They can enjoy their favourite stations with crystal clear sound.

Weather

They can check the latest local forecast and rain radar.

Medication Reminders

Lumin will remind them when to take their medication In case they forget, you’ll get an alert.

Thrive

Curated health and wellbeing articles they’ll love reading

Support

No technical knowledge required, Lumin is monitored and updated remotely 24/7

I cannot thank you, and the Lumin team, enough for the joy that the Lumin brought Mum - every day she listened to her favourite radio stations, was able to do daily weather updates and see what was happening outside her little room and receive photos and phone calls from her family. It was the one thing that kept her up to date with the things she enjoyed and filled some of the very lonely, long hours she endured.

Lou Forsythe

Loving daughter and family carer

Are you government funded? Lumin Can Help

You can use your NDIS funding or Home Care Package to pay for Lumin outright. Explore your options here.

Frequently Asked Questions

Do I need to pay for shipping?

No. We offer free shipping on all Lumin screens.

Am I tied into a contract?

No. There is no lock-in contract. Lumin is provided as a month-by-month agreement. You may cancel your Lumin subscription at any time.

Do I need to download any software?

No. Your Lumin screen is delivered customised, set up and ready to go. Family and friends who’d like to communicate with your Lumin screen simply download the App to their phone.

Why should I buy Lumin, instead of a cheap android or iPad?

No need to configure yet another device so there are zero tech headaches for you!

Your Lumin screen is delivered customised and ready to use right out of the box.
iPads don’t alert you when they power down due to low battery, Lumin does.
Everything is remotely monitored, so if something isn’t working, you’ll receive a call from an actual human!
If Wi Fi drops out, you’ll receive an alert via the app so you’re always kept in the loop.

Do I need an internet connection?

Yes. If you don’t have one, we can supply a 4G mobile internet device for an additional $49.00 per month.

What if I need support?

Our customer happiness team are standing by to support you. Call us anytime during Melbourne business hours (9am to 5pm – Monday to Friday) and we’d be happy to assist. Based in another country? No problem. Simply email support@mylumin.org and arrange a time for our team to call you back.