Because we’re in this together

Lumin transforms the way you connect with your older loved ones and helps them reach you when they need to.

Success Stories.

We asked our customers what changed for the better since switching to Lumin. Here’s what some of them had to say.

“I've seen a huge change in Tony since he has used Lumin.”

Sammy carer of Tony Maruskanic, Griffith NSW

"More support for Edie and some peace of mind for me."

Anne, Melbourne VIC

"Lumin is just marvellous! It keeps me connected with the outside world!"

Lori McNamara

"As a busy working, family man, the fact that I can use the app to send messages and reminders to dad's screen, makes life so much easier"

Jerome Carlin

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“I cannot thank you, and the Lumin team, enough for the joy that the Lumin brought Mum – every day she listened to her favourite radio stations, was able to do daily weather updates and see what was happening outside her little room and receive photos and phone call from her family.

It was the one thing that kept her up to date with the things she enjoyed and filled some of the very lonely, long hours she endured.”

Lou Forsythe, loving daughter and family carer

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“My 100 year old mother loves Lumin!”

Anke Cartwright, Lumin Supporter

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“My 95-year-old Mother who had never communicated by mobile phone or used a computer was a very reluctant initial user of The Lumin but we have been astounded how quickly she was won over and interacts effortlessly.”

Gaye McDonnell, Lumin Supporter

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“My Dad has been using the Lumin tablet for a couple of weeks and the medication reminder is by far his and my Mum’s favorite app. He now has another way of remembering to take his medication and this has taken the burden off of my Mum. He’s gaining confidence in its use and we have added many apps to keep his mind busy. He loves it.”

Leanne Shane, Lumin Supporter

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“It helps my mother keep in touch with her interstate family and see them in their surroundings - effectively taking her outside of her 4 walls.”

Sarah Karrasch, Lumin Supporter

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“My 80+ yr old mum finds it easy to use. I can send messages to her and video her. Tech support is great.”

Daryll Pye, Lumin Supporter

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“I live almost 3.5 hours away from my 86 YO ailing mum & I'm her only family! So Lumin has been a godsend for me & mum. I've recently just been reunited with her after not knowing where she had suddenly shifted to. So Lumin has been amazing for us both! She's had to use the ALERT button a few times unfortunately due to heart attacks. But if it wasn't for Lumin, she would not be here! So I'm very grateful. Even more than you can ever imagine.

Keep up the amazing work!”

Juanita Jessie Providence, Lumin Supporter

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“Lumin has been a marvelous thing to have. I love the games on it. I’m 87 and don’t know much about electronics but Lumin has been working great for me. On the first of December, one of my granddaughters got married at Canberra, and I couldn’t make it because of one of my ailments, you see. I couldn’t travel. I had the perfect view of the wedding through Lumin. It was beautiful.”

Robert Seal, Lumin Supporter

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“I visited my client yesterday afternoon and the screen is a huge success now it's hooked up. He has connected with his grandchildren and nieces and been able to send photos and messages. Scott told me he particularly likes the NZ news that comes through and has started teaching himself to play checkers! Great news!”

Carly Lindsay, Lumin Supporter

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“Dad actually sits there with the TV turned off looking at photos of my newborn son.”

Cameron, Lumin Supporter

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“Alice uses Lumin to maintain contact with her two sons, as she can no longer use a conventional telephone.”

Ken supports Alice, who has early onset dementia

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“Lumin has opened up Tony’s ability to easily communicate with family and friends that prior to the Lumin was not available.”

David, installed Lumin for his brother Tony

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“It’s a great concept. In over 40 years in Aged Care practice, I have not seen a device that could be so useful for carers to be involved in caring for a client (Mum or Dad) from their own home.”

Dr. Janet van Leerdam MBChB MRCGPl

Families ❤ Lumin

Julie Adams
Julie Adams
22:54 06 Oct 20
Very happy with the lumin screen, and with the support provided. Even though my mum will say she doesn't know how to use it, she instinctively does. Great to be able to video chat with her and she really enjoys the news.
Leonie Star
Leonie Star
03:49 02 May 20
A wonderful way to stay in touch with loved ones. Can send a message or video call. So easy for my mum to use as she is technologically challenged.
Trevor Gorman
Trevor Gorman
10:44 23 Apr 20
been able to have real time contact with my grandchildren.My doctor is now hooked up
Carmel Ruse
Carmel Ruse
10:43 22 Apr 20
We've organised a Lumin for my 94 year old Mum so we can have video chats with her during isolation. With some help from my son on the phone, she was able to set it up by herself as no-one could visit her. Its been wonderful comunicating with her with the Lumin and its made her feel much more connected. She's loved being able to see her great-grandkids over Easter in video chats.
Debbie Pasco
Debbie Pasco
06:08 17 Apr 20
100% satisfaction from all of my clients whom I have arranged and assisted to setup.My elderly clients with no technical experience are amazed how easily they can connect with family and friends and vice versa with a modern but simplified device. Positive, appreciative feedback from all clients’ supporter networks. Great product!
Sarah Karrasch
Sarah Karrasch
02:39 15 Mar 20
It helps my mother keep in touch with her interstate family and see them in their surroundings - effectively taking her outside of her 4 walls.
Daryll Pye
Daryll Pye
02:04 02 Mar 20
My 80+ yr old mum finds it easy to use. I can send messages to her and video her.Tech support is great.
Leanne Shane
Leanne Shane
00:38 15 Nov 19
My Dad has been using the Lumin tablet for a couple of weeks and the medication reminder is by far his and my Mum’s favorite app. He now has another way of remembering to take his medication and this has taken the burden off of my Mum. He’s gaining confidence inits use and we have added many apps to keep his mind busy. He loves it.
Judy Stewart
Judy Stewart
01:38 29 Mar 19
I have a friend on Lumin and we chat a lot I have had good results with it but I am trying to get the app for my phone but can’t get it could you please help me

Need extra support? We’d love to chat.

Call Us:

1300 336 038

Find Us:

2 Nunga Court, Mount Eliza, VIC. 3934 Australia