Support At Home: what does this mean for you?

The Australian Government is changing the way it funds home care services. They are replacing the Home Care Package (HCP) with a new system called Support at Home (SAH).

Why is funding changing?

This change is happening because a review from The Royal Commission found that the current system is too complicated, not well connected, and doesn't give older Australians enough help to live independently at home. The new Support at Home program is set to start in November 2025.

What are the key changes for me?

• Simpler and more integrated: The program combines HCP and CHSP into one flexible system.
• Fairer funding: The new system will make sure everyone gets the right amount of care for their individual needs without long waits.
• More transparency: Clearer pricing and better regulation of home care providers.
• More flexibility: More control over your care services, adjustable as needs change.
• Focus on independence: The priority is to help you maintain or improve your physical, mental, and cognitive abilities.
• Easy transition: You can pause services without losing funding right away, and there's a clear process for switching providers.

Funding Levels

The new Support at Home program offers eight levels of ongoing support based on your care needs. The top two levels will give you access to more funding than the highest level of the Home Care Package program. Additionally, there are two short-term care options for restorative and end-of-life care.

The three categories of spending

Assistive Technology and Home Modifications

The SAH program offers the AT-HM Scheme, which provides funding in three tiers for necessary equipment and home adjustments, including Lumin:

• Low Tier: Funding under $500 for basic assistive technologies.
• Medium Tier: Up to $2,000 for more advanced equipment or minor home modifications.
• High Tier: Up to $15,000 for significant home modifications or specialized equipment.

Can Lumin be covered under Support at Home?

Yes, Lumin can be covered under the Support at Home program. We've worked closely with the Department of Health to ensure Lumin is a prescribable solution, and we can even assist you with the necessary paperwork.

• Clinical Support: Lumin facilitates virtual delivery of nursing care services and provides visual assistance and reminders.
• Independence: Lumin can assist with self-administration of medication and foster social connection through check-in capabilities.
• Everyday Living: Lumin integrates with scheduling tools for reminders and services such as maintenance or meal ordering.