Lumin Connect
Connect to the systems you already use
Lumin Connect, powered by Workato, integrates the Lumin CareHub and Community Management Portal with the care management, CRM, emergency, and operational systems your organisation already uses. Lumin is additive, not disruptive.
Powered by Workato - one of the world's leading enterprise integration platforms - Lumin Connect has access to over 8,500+ pre-defined connectors. With the ability to create custom connectors, if your system isn't listed, there's a good chance we can still connect to it.
Get in TouchSpecific integrations are scoped and deployed as part of each operator engagement - the systems above represent Lumin Connect's integration capability, not pre-built connectors.
Real-World Integrations
What if we connect to your systems?
Every organisation runs different software. Here's what happens when Lumin Connect bridges the gap between your systems and the user's CareHub screen.
CRM?
When a new user moves into their new home or is approved for their Support at Home package...
...we welcome them with all the agreements and information available on the screen the moment they open the door.
Emergency & Safety
Direct integration with emergency infrastructure
Unlike platform integrations, emergency and safety systems connect directly to the Lumin CareHub - removing dependencies and ensuring the fastest possible response when it matters most.
When a user presses an emergency button or triggers a pendant, the alert routes directly to the monitoring centre - no middleware, no relay, no single point of failure between the user and help.
Lumin has direct agreements with Tunstall and Blueforce to consolidate subscriptions for you. Aside from this, we can provide direct connections with other 24/7 emergency monitoring and nurse call services, like MePACS, AustCo, Miracle, and NCS, and are open to partnering with other providers to help your residents or participants stay safe.
How Lumin Connect works
Scope your environment
We map the systems you use today - care management, CRM, emergency, maintenance - and identify where Lumin adds value without disruption.
Configure & deploy
Integrations are built and tested against your specific systems and workflows - delivered by Lumin as part of your rollout, or configured directly by your team through Lumin Connect's self-service tools.
Evolve over time
As your platform grows or your systems change, Lumin Connect adapts. New integrations can be scoped and added by Lumin or built and managed independently by your team - without rebuilding what's already working.
The Lumin Platform
Lumin Connect is part of a connected ecosystem
Every part of the Lumin platform works together - giving users connection, families reassurance, operators visibility, and care teams coordination.
CareHub
Managed touchscreen for older adults - video calls, entertainment, safety alerts and the OneTouch interface
Explore →Lumin App
Community connection and village services on a user's own device
Explore →Supporters App
Family and friends stay connected with photos, messages, and alerts
Explore →Community Portal
Operator dashboard for communications, events, and maintenance
Explore →Lumin Cloud
Secure cloud infrastructure, data warehouse, and device management platform
Explore →See how Lumin fits into your ecosystem
Book a technical conversation to discuss your current systems and how Lumin Connect can integrate without disruption.
Get in Touch