Platform as a Service
Your app reaches 55%. What about the rest?
No matter how good your app is, around 45% of older Australians and New Zealanders in retirement villages and home care can't or won't use it. They're tech-shy, living with vision or dexterity challenges, or experiencing early cognitive change. They're also the people who need support most.
Lumin doesn't replace your app. It reaches the people your app can't - through a managed, in-home screen that requires no smartphone, no downloads, no digital confidence. Your platform and Lumin serve different people. Together, you serve all of them.
Who this is for
Four ways to work with Lumin
"Why would I work with what looks like a competitor?"
You have the app. We have the screen.
Your app serves digitally confident users well - but it has a structural ceiling. Lumin isn't an alternative. It's the hardware layer that extends your reach into every home your app can't enter.
Together: Your app + Lumin CareHub = the complete solution. Your operator clients get full reach, not partial.
"We built our own app. Why add another platform?"
Your app works. For the people who use it.
Adoption has plateaued. The residents who don't engage are the ones generating the most demand on your staff. Lumin doesn't replace your app - it extends the investment you've already made.
Together: Your app stays. Lumin reaches the rest. Your team gets visibility across all residents, not just the connected ones.
"How do I get my app in front of more older people?"
We put a screen in every home. Your app could be on it.
Older people don't browse app stores. They need someone to put your service in front of them, on a device they already use. Lumin is that device.
Together: Your app embedded on the CareHub - managed, supported, and in front of an audience you currently can't reach.
"How do I reach older people who don't use smartphones?"
Lumin is a direct channel into the home.
Digital marketing doesn't reach them and print is expensive. Lumin puts a screen in their home that they actually use, every day. Your services, your brand - on the one screen they trust.
Together: Your services surfaced through the CareHub - reaching an audience that is otherwise invisible to digital channels.
What you get
A managed platform. Not a project.
You don't build infrastructure, hire support teams, or manage hardware.
You license a platform that's already operational.
Managed hardware
CareHub devices, peripherals, and connected devices - deployed, monitored, and maintained remotely. 24/7/365.
Enterprise integration
Lumin Connect, powered by Workato, integrates with care, CRM, emergency, and operational systems already in use.
Accessibility by design
Built for people who struggle with mainstream devices - tech-shy, reduced dexterity, early cognitive change.
Human support layer
Real people supporting real users - not an afterthought. Especially critical in care, safety, and emergency contexts.
Designed for the future
Voice activation and AI-ready architecture - built to support intelligent experiences as capabilities mature. Coming soon.
Security & privacy
Data protection by design. Encryption, access controls, and compliance - non-negotiable, even as AI expands.
Let's talk about reaching everyone
Whether you have an app, a service, or a product - if your audience includes older people, we should be talking.
Get in Touch