For individuals
Independence isn't a phase of life. It's a right. At every age.
Stay safe. Stay connected. Stay independent.
Whether you live in a retirement village, receive support at home, or simply want to stay connected to the people you love - Lumin helps you keep living life on your terms. No smartphone required. No passwords to remember. Just simple, reliable technology backed by real people.
See what Lumin can do for you.
Simple technology that keeps you safe, connected, and independent at home - with real people behind it, every step of the way.
Your life, your terms
You deserve to stay close to the people who matter most.
Your grandchildren are growing up fast. Your family is busy. And the people you love might not live around the corner anymore.
You want to see their faces, not just hear their voices. You want to know that if you need help, it's there - instantly. And you want to keep living at home, independently, for as long as possible.
That's exactly what Lumin is for. It's a simple screen that sits in your home and connects you to your family, your community, and the people who look after you. There's nothing to learn, nothing to download, and nothing to remember. If you can press a button, you can use Lumin.
It was designed for people who haven't grown up with computers in their home. For people who care more about seeing their grandchildren than understanding how the screen works. For people who just want things to work. And if you ever get stuck, we are there to help you. Every single day.
Stay safe
Help is there when you need it
A pendant around your neck or a button on the screen. That's all it takes. Your care team, your family, or a 24/7 call centre - one press away.
Stay connected
Your family, face to face
See your grandchildren, chat with your daughter, share photos with old friends. Stay connected to your village community, join group activities, and find people who share your interests.
Stay independent
Home for longer
Reminders, entertainment, care coordination, and a safety net that works quietly in the background. Everything you need to stay well and stay put.
The Lumin CareHub
One screen. Everything you need.
The Lumin CareHub is a 15.6″ touchscreen that sits in your home and connects you to the people and services that matter. It's remotely managed and updated by our team - so there's nothing for you to set up, maintain, or figure out.
Live in a village with Lumin? Many CareHub features are also available as a mobile app.
Learn more about the Lumin Residents App →
Your family stays in the loop.
The free Lumin Supporters App lets your children, partner, or friends send you photos, messages, and reminders - and receive alerts if something needs attention. You stay independent. They stay reassured.
Everyone who matters, connected through one screen.
The CareHub sits at the centre of your world - connecting you to your family, your village or community, your care team, and emergency support. No passwords. No downloads. No tiny buttons. Just a clear, simple screen that's always on and always ready.
- ✓Video and phone calls with family - one touch
- ✓Emergency duress via pendant or on-screen button
- ✓Scam and spam call blocking
- ✓Appointments, reminders, and medication prompts
- ✓Video appointments with your GP or health professional
- ✓Entertainment - radio, TV, games, news, and weather
- ✓Smart home controls - lights, locks, and more
- ✓Remotely monitored and updated 24/7/365
And if you ever need help, our support team is available 7 days a week.
Lumin OneTouch
If you're living with dementia or cognitive change, OneTouch provides a simplified CareHub interface - fewer options, larger touch targets, and familiar photo-based navigation. Stay connected to family, entertainment, and emergency response without any complexity.
Learn more about OneTouch →Ready to see Lumin for yourself?
Whether you're getting Lumin through your village, your care provider, or on your own - we'll help you work out the best option.
What you get with Lumin
The practical things that make the difference.
Lumin keeps you safe with emergency response, scam blocking, and 24/7 monitoring. It keeps you connected to family, friends, and your community - face to face, not just voice to voice. And it keeps you independent with reminders, entertainment, smart home controls, and care coordination that works quietly in the background. All from one screen, with real people behind it.
No more scam calls
Lumin's Safe Phone blocks unknown and suspicious numbers automatically. Only the people you know get through.
Never forget, never double up
Medication reminders appear on screen at the right time, every time. Your family or care team can be notified if a reminder is missed - so you're supported without being supervised. No more wondering whether you've already taken your tablets.
24/7 emergency monitoring
Add a dedicated 24/7 emergency call centre subscription, operated by our partners Tunstall and Blueforce. If you trigger a duress alert, trained professionals respond immediately. Optional proactive daily wellness check-ins also available.
Grows with you
As your needs change, add connected devices like fall detection sensors, a smart doorbell, or smart home controls for lights and locks - all managed through your CareHub.
Your privacy, always protected
Your data is yours. No ads, no tracking, no one accessing your information without your permission. Security and dignity are non-negotiable.
Entertainment, personalised
Tell us your favourite radio stations, podcasts, or special interest videos and we'll add them for you. Plus Lumin TV, games, news, and weather - all built in.
How to get Lumin
Three ways Lumin can work for you.
Through your village
If you live in a retirement village, Lumin may already be available as part of your community - or it can be introduced. We'll help make it happen.
Share Lumin with your village →Through your care provider
If you receive support at home, your care provider can include Lumin as part of your care plan. Government funding may cover some or all of the cost.
Share Lumin with your care provider →Get Lumin yourself
You don't need a village or care provider to use Lumin. Purchase or rent the CareHub directly, choose a plan, and we'll set everything up for you at home.
Get in touch to get started →Pricing
Get Lumin for less than two oat lattes a week.
Just Connect
$2.14 per day
Stay in touch with the people who matter most. Video calls, messages, photos, and a window into daily life.
Ease of Mind
$2.47 per day
Always on. Always connected. Always there. Emergency response, scam blocking, 4G backup, and a dedicated phone number.
Includes free emergency pendantRest Assured
$3.12 per day
Complete peace of mind - even at 3am. 24/7 professional emergency monitoring and optional daily wellbeing check-ins.
Includes free emergency pendantSetup, personalisation, delivery, and at-home training: $299 one-off.
All plan prices above include CareHub rental. A refundable $200 security deposit applies, returned in full when the screen is returned in good working order.
All prices in AUD and inclusive of GST.
Funding & Eligibility
Is Lumin funded?
Most people don't pay for their CareHub entirely out of pocket. Lumin is most often funded through Support at Home as assistive technology — and from 1 July 2026, that's covered by a dedicated funding scheme, separate from your everyday care budget. An occupational therapist helps confirm it fits your needs.
NDIS, DVA and the Commonwealth Home Support Programme can also apply, and private payment (monthly or outright) is always an option.
The first step is the same either way — request a quote, and we'll help with the rest.
Common questions
Support at Home funding
Real stories
What people say about Lumin
"It's a brilliant piece of equipment! It's the right size, it's clear, and it fits everything that I need. If only others would know about Lumin, what a brilliant device it is."
You've earned the right to live well.
Let's make sure you can.
Get in touch to find out how Lumin can help you stay safe, connected, and independent at home - on your terms.