Community Management Portal
Everything you need to manage your community
A browser-based portal for village managers, operators, and care providers. Manage communications, events, maintenance, media, and more - with everything you publish reaching every connected Lumin CareHub and Lumin App automatically.
One place to manage your community. One platform that reaches every user - including the ones who can't use a smartphone.
The free Lumin App is included for every user at no extra cost.
What you can manage
One portal. Every tool your team needs.
Everything you publish, update, or manage in the portal reaches every connected CareHub and Lumin App - instantly, without printing, without phone calls, without chasing.
People & Households
View and manage all users, their dwellings, occupancy status and contact details in one place.
Insights & Administration
See how your community is really going
Beyond day-to-day management - the portal gives operators visibility, control, and the data to make better decisions.
Analytics dashboard
Engagement metrics, usage data, and community performance - see how your users interact with the platform and where to focus attention.
Modular by design
Start with basic broadcasting and community updates, then add modules as your needs grow - from events and maintenance through to complete operational control of your community.
Wellbeing & monitoring
Continuous, passive insights on users' cognitive, physical and emotional health. Track activity patterns and behavioural changes over time - surfacing concerns before they become crises.
Admin portal
Add-onSuperuser access for provisioning, user management, device configuration, and platform settings - separate from day-to-day community management.
Compliance module
Add-onComplaints register, asset management, and compliance tracking - for operators with regulatory or governance requirements.
Integrations
Add-onConnect the portal to the systems you already run - CRM, care management, maintenance, and more - through Lumin Connect.
The Lumin Platform
Community Portal is part of a connected ecosystem
Every part of the Lumin platform works together - giving users connection, families reassurance, operators visibility, and care teams coordination.
CareHub
Managed touchscreen for older adults - video calls, entertainment, safety alerts and the OneTouch interface
Explore →Lumin App
Community connection and village services on a user's own device
Explore →Supporters App
Family and friends stay connected with photos, messages, and alerts
Explore →Lumin Connect
Integration layer connecting Lumin to the systems you already run
Explore →Lumin Cloud
Secure cloud infrastructure, data warehouse, and device management platform
Explore →See the portal in action
Book a personalised demonstration and see how the Community Management Portal gives your team visibility and control across every connected user.