Lumin Property
Your compliance tool, built for the field.
One field app for your property and maintenance team - compliance, maintenance and asset monitoring in a single tool.
Condition reports, built to the Acts. Reports are categorised as move in, move out, or ad hoc, with resident sign-off on move in and move out. Each item is assessed against the statutory format - clean, undamaged, working - with photos and voice notes captured on the phone, room by room. It works offline and syncs the moment it is back in range. A permanent, time-stamped record sits against every dwelling, ready for audit - with e-signatures captured in the app for ease and compliance.
Maintenance requests, in the same place. Requests now flow to the same app, on a rebuilt task platform - so the team fixing the tap is working from the same tool as the team documenting the dwelling.
Assets, watched live. Smart devices such as wall buttons report their state in real time, so faults surface before an inspection finds them. Dumb assets stay on the inspection schedule, tracked in the same app.
Built for the Retirement Villages Acts in Victoria and New South Wales - and valuable for every village.
01In the field
Property inspections that fit in a back pocket
Conduct scheduled and ad-hoc property inspections room by room, item by item - with ratings, photos and voice notes captured on the phone. Voice-to-text turns spoken notes into clean records. Works offline, syncs the moment your team is back online.
- Scheduled and ad-hoc property inspections
- Ratings, annotated photos, video and voice-to-text notes
- Assign follow-up actions and track completion
- Offline-first - syncs when reconnected
02Condition reports for every dwelling
A clean condition report, audit-ready, done
Capture and submit property condition reports on-site using guided digital templates. Photo attachments and date stamps included - ready for regulatory audit. A tidy, branded PDF is generated and shared with the incoming or outgoing resident, with a permanent record kept against every dwelling.
- Guided digital condition-report templates
- Photo attachments and date stamps - audit-ready
- E-signing for convenience and ease
- Branded PDF auto-generated and shared with the resident
- Permanent record kept against the dwelling
03Smart assets & scheduled maintenance
Smart assets watched live, everything else on schedule
Smart emergency and duress assets - Lumin CareHub, pendants, wall buttons, smoke relays and connected sensors - report their status in real time, with connectivity and battery life monitored continuously. Faults surface the moment they happen, not at the next inspection. Dumb assets that still need hands-on care - AC split systems, fire equipment, hot water systems and the like - stay on a scheduled maintenance plan in the same app, with history and planned works kept against every dwelling.
- Live status for CareHub, pendants, wall buttons & smoke relays
- Connectivity and battery-life monitoring on every smart device
- Scheduled maintenance for AC split systems, fire assets & more
- Asset register with full maintenance history & planned works
- Real-time Portal sync - live visibility for managers
Community Management Portal
A central live view of your village assets, tasks and emergency systems
Every inspection, condition report, device alert and task syncs in real time from the field to the Portal - so managers see the whole village at a glance.
Built for the Acts
Built for the new retirement village legislation
Documented condition reports at move-in and move-out are now an obligation in Victoria and New South Wales - and villages in other states have asked for the same tool, because good condition reporting is good practice anywhere. Lumin captures them in the field - ratings, photos and notes - then shares a clean report with incoming and outgoing residents, with a permanent record kept against every dwelling. Built for the Acts, valuable for every village.
Victoria
Retirement Villages Amendment Act - condition reports
New South Wales
Retirement Villages Regulation - condition & reporting
Standing still is a decision.
See how Lumin Property fits the way your village already works - in about twenty minutes.