Extra Support for Dementia
Connect through the fog with Lumin OneTouch
Most technology is designed for a moment in time. The Lumin CareHub is designed for the full arc of a residency - from move-in day through to the most complex care needs. Lumin OneTouch is how it adapts.
A simplified interface for the CareHub, designed to assist people living with dementia - as well as the families and carers who support them. A single touch of the screen to access calls, messages, photos, and favourite radio stations. Nothing more. Nothing confusing.
OneTouch is not a separate device - it's a software setting on the same CareHub hardware. It can be activated on any existing CareHub at any time as a user's needs change.
Designed for Simplicity
Everything they need. Nothing they don't.
OneTouch Calls
Tap a face to call. Inbound calls from unknown numbers are blocked automatically. Auto-answer with visual countdown ensures the phone is always available and never left off the hook.
OneTouch Messaging
Receive messages from family, friends, and carers. Reply with a single touch using pre-set responses - no typing required.
Medication Reminders
Timely on-screen alerts to take medications. If a dose is missed, notifications are sent to family and carers through the Supporters App.
Family Photo Sharing
Family upload photos through the Supporters App - they appear on the screen automatically. A shared gallery of memories, always visible. Photos also display as a screensaver.
Dementia Clock & Weather
Clear, always-visible display showing the day, date, time, and local weather. Designed for orientation - reducing confusion and anxiety.
24/7 Emergency Help
One press for instant notification to families and immediate assistance. Works with wearable pendants and wall buttons. Optional 24/7 monitoring centre support.
Scam Call Blocking
Only calls from approved contacts get through. Every other inbound call is blocked silently - protecting vulnerable users from phone scams and unwanted callers.
Personalised Radio
Favourite radio stations pre-configured and accessible with a single touch. Music, news, and familiar voices - without searching, tuning, or navigating menus.
No Setup. Always On.
No passwords, no logins, no downloads, no internet configuration. Managed entirely by the Lumin team. Plug it in and it's ready. Remotely monitored 24/7/365.
"Mum's Lumin was key for all of us over many years… the way Mum used the Lumin, and the importance of different functions, changed as Mum's dementia progressed."
- Shirley Graham's family
See OneTouch in action
Book a demonstration to see how OneTouch helps people living with dementia stay safe, connected, and independent.