For aged care facilities
Connection doesn't stop at the front door.
When someone moves into residential care, their need for connection, engagement, and individual identity doesn't diminish - it intensifies. Lumin is a single managed platform that connects residents, families, and care teams - meeting residents where they are, including those who struggle with mainstream tablets and phones.
Bring connection into every room
See how Lumin supports your residents, your staff, and your families - without adding complexity to your clinical systems.
The reality in residential care
Higher needs. Fewer hands.
Your residents are arriving with greater acuity than ever - more than half live with dementia, falls risk is increasing, and cognitive decline demands consistent, familiar environments and proactive engagement. At the same time, the workforce to support them is shrinking.
The tools most facilities rely on weren't built for this reality. Nurse call systems react to emergencies. Clinical platforms manage care plans. But nothing connects residents to their family, their daily life, or the engagement that keeps them well between rounds - and nothing gives your stretched team proactive visibility into how residents are actually doing.
35,000
annual workforce shortfall in aged care - and growing. Your staff can't do more with less unless the tools do more for them
54%
of residents in permanent aged care live with dementia - requiring consistent environments, familiar interfaces, and proactive cognitive engagement
Up to 61%
of aged care residents experience loneliness - up to three times the rate of older adults living at home, and the single greatest threat to wellbeing after clinical decline
Your residents need more than clinical care. They need to feel connected, known, and involved. That's the gap Lumin closes.
How Lumin helps
Community infrastructure for residential care.
An aged care facility sits between a village community and a clinical care team. Lumin bridges both - giving your residents the connection and engagement of community living, while giving your care team the proactive visibility and communication tools they need.
For residents, the CareHub is a personal touchpoint in their room - family video calls, facility events, entertainment, reminders, and daily engagement. For your team, the Community Management Portal provides a single operational view: broadcast to all, message individuals, track engagement, and keep families informed through the Supporters App.
Lumin doesn't replace your clinical systems. It does what they can't.
See how it works
Provide more than care. Provide the comfort of home.
Daily engagement, family video calls, entertainment, community connection - the CareHub gives residents a reason to participate, a sense of identity, and the reassurance that the world hasn't moved on without them.
Built for residential care
One device in every room. Connected to everything that matters.
The CareHub is a managed 15.6" touchscreen that sits in the resident's room - connecting them to family, staff, and daily life. Emergency duress connects directly to your nurse station or a 24/7 emergency call centre. No smartphone. No app to learn. No passwords.
Lumin CareHub
A 15.6" always-on touchscreen - family video calls, facility events and reminders, entertainment, daily engagement, and wellbeing monitoring. Emergency duress via on-screen button, wearable pendant, or wall button - routed directly to your nurse station or 24/7 monitored call centre. Remotely managed and updated 24/7/365.
Explore the CareHub
Lumin OneTouch
A simplified CareHub interface designed for residents living with dementia or significant cognitive decline. Fewer options, larger touch targets, familiar photo-based navigation - reducing confusion while maintaining connection to family, entertainment, and emergency response.
CareHub AI + compact form factors
AI-powered personalisation, predictive wellbeing insights, and voice interaction - plus smaller screen form factors designed for facilities with limited room space. Same platform, same management portal, adapted for your environment.
Coming SoonWhat Lumin delivers
Better outcomes for residents, families, and your team
Less reactive pressure
Visual check-ins replace unnecessary room visits. Broadcast replaces door-to-door. The Supporters App replaces inbound family calls. Minutes saved compound across rooms and shifts.
Smarter emergency response
Duress alerts route to your nurse station with resident context. Staff can video-triage before attending - the right response, faster, with fewer false alarms consuming time.
Family reassurance
Families who feel connected and informed lodge fewer complaints, call reception less, and trust your team more. The Supporters App gives them visibility you can demonstrate.
Dementia-appropriate engagement
Lumin OneTouch provides a familiar, simplified interface. Photo slideshows, family faces, daily orientation - cognitive engagement that maintains identity and reduces agitation.
Wellbeing data between rounds
Passive engagement insights complement clinical records - surfacing change in social, cognitive, and emotional wellbeing before it becomes a clinical event.
Market differentiation
Families choosing a facility increasingly ask about connection, not just clinical care. Lumin in every room is a visible commitment to resident wellbeing that sets you apart.
Lumin Connect
Works alongside your clinical systems
Lumin is not a clinical system and doesn't replace your existing care management platform. Lumin Connect, powered by Workato, integrates with the systems you already run - adding a resident-facing connection and engagement layer without disrupting clinical workflows.
Your clinical systems continue to do what they do. Lumin does what they can't.
See what's possible with Lumin Connect
Connection is a care need. Let's meet it together.
Book a demo to see how Lumin brings safety, connection, and family reassurance into every room in your facility.