What does the CareHub home screen show?

When you turn on the CareHub, the home screen is what you see — a clean, friendly layout of large tiles, each leading to one part of the device. There's no menu to learn, no folders to dig through. Everything you'll use sits in plain view.

What's on the home screen

The exact tiles depend on your plan and your village's setup, but most CareHubs show:

• Phone — for calling Supporters, contacts, and (on plans that include it) any phone number via the Dial Pad
• Messages — text and photo messages with Supporters
• Photos — the slideshow of family photos and recent messages
• Calendar — your personal and community calendar, plus reminders
• Community — for residents in a village or community, the central place for handbook, events, bookings, and maintenance requests
• Entertainment — radio, podcasts, Lumin TV
• Games — cognitive games (where included on your plan)
• Emergency — the emergency button (on Ease of Mind and Rest Assured plans)

Across the bottom

A strip along the bottom of the home screen shows two things, always visible:

• Weather — on the left: a condition icon, the current temperature, and a one-word description underneath (for example, "Clear")
• Time and date — on the right: the time in large text, with the day and date underneath That is all that appears there. There is no connection indicator in this strip, and no volume control on screen — volume is adjusted with the physical − and + buttons on the device itself (position varies by model; see the volume article).

How you can tell if it's online

There is no permanent connection indicator anywhere on the home screen. When the CareHub is connected, nothing on screen reports the connection at all. If the CareHub loses its connection, a red offline banner appears. The absence of that banner is what tells you it's online — not the presence of an indicator. The home screen never shows how the CareHub is connected. WiFi, SIM, and Ethernet all look identical from the home screen. To see which one is in use, press and hold the power button on the back for about five seconds to open Settings, then tap Internet Connection.

Personalising the home screen

The home screen is largely set up during installation, based on what your household will actually use. After that, tiles can be hidden if they're not relevant to you — for example, a household that doesn't want to use the calendar. Just let Lumin Support know and we'll switch them off for you. Tiles can't be re-ordered or renamed — the layout and naming stay the same on every CareHub, so the screen stays predictable and easy to learn.

The two levels of settings

There is no settings tile on the home screen. Settings are reached by pressing and holding the power button on the back for about five seconds. That opens Settings, which holds basic device settings — including Internet Connection. No PIN is needed at this level. Inside Settings there is a further option, System Settings, which does require the device PIN. That leads through to the underlying Android settings. This level isn't intended for residents or family members — leave it to Lumin Support.

What's deliberately not there

The CareHub home screen doesn't show:

• A settings tile — settings sit behind the power button, as above, so they can't be opened by accident
• Notifications you can dismiss — alerts come through as gentle pop-ups, not as a list you have to manage
• Apps from external app stores — see the separate article on adding your own apps The simplicity is deliberate.