Getting started & product overview · CareHub
What does the CareHub home screen show?
Last updated 28 July 2026
When you turn on the CareHub, the home screen is what you see — a clean, friendly layout of large tiles, each leading to one part of the device. There's no menu to learn, no folders to dig through. Everything you'll use sits in plain view.
What's on the home screen
The exact tiles depend on your plan and your village's setup, but most CareHubs show:
- Phone — for calling Supporters, contacts, and (on plans that include it) any phone number via the Dial Pad
- Messages — text and photo messages with Supporters
- Photos — the slideshow of family photos and recent messages
- Calendar — your personal and community calendar, plus reminders
- Community — for residents in a village or community, the central place for handbook, events, bookings, and maintenance requests
- Entertainment — radio, podcasts, Lumin TV
- Games — cognitive games (where included on your plan)
- Emergency — the emergency button (on Ease of Mind and Rest Assured plans)
Across the bottom
A small row at the bottom of the screen gives quick access to a few things that aren't full tiles:
- The time and date — large and clear, on the left
- A weather indicator — current conditions and forecast, depending on your location
- Connection status — a small indicator showing the CareHub is online (this is usually green)
- Volume — a quick mute button
Personalising the home screen
The home screen is largely set up during installation, based on what your household will actually use. After that, tiles can be hidden if they're not relevant to you — for example, a household that doesn't want to use the calendar. Just let Lumin Support know and we'll switch them off for you. Tiles can't be re-ordered or renamed — the layout and naming stay the same on every CareHub, so the screen stays predictable and easy to learn.
What's deliberately not there
The CareHub home screen doesn't show:
- Settings or configuration options — those live in a deeper area, behind a PIN, to prevent accidental changes
- Notifications you can dismiss — alerts come through as gentle pop-ups, not as a list you have to manage
- Apps from external app stores — see the separate article on adding your own apps The simplicity is deliberate.