For Villages & Communities
Whether you're designing a new village or transforming an existing one, Lumin meets your residents where they are, replacing complexity with one intuitive, accessible platform. Technology that supports Ageing in Place across the full arc of a residency, with built-in tools to support compliance with the Retirement Villages Acts in Victoria and New South Wales.
Your app is doing its job. For the residents who use it.
Lumin doesn't replace your app. It extends its reach to the residents your current platform can't serve: around 45% who are tech-shy, living with reduced dexterity or vision, or experiencing early cognitive change. The CareHub sits in every home, connecting those residents to family, village and care. Lumin is additive, not disruptive, layering over your existing systems to transform village communications.
A platform that grows with every resident
Lumin gives your team a single operational view and a solution that evolves with the needs of your residents, from the free Lumin App to a connected ecosystem of duress and smart home devices centered around the CareHub.
Village management made easy
The Community Management Portal gives staff a single operational view across every connected resident. Broadcast to all, message individuals, manage events, track maintenance, monitor engagement, and connect families through the Supporters App, all from one dashboard.
Compliance, handled
The Retirement Villages Acts in Victoria and New South Wales now require documented condition reports at move-in and move-out. Lumin turns that obligation into a few taps. Your maintenance team runs inspections from a phone, capturing ratings, photos and voice notes, then sends a clean report for electronic sign-off.