For Hospitals
Older Australians make up 17% of the population but account for 44% of hospitalisations. Many stay longer than clinically necessary, not because they need acute care, but because the infrastructure to support them safely at home doesn't work for them. Hospital in the Home (HITH) and virtual ward programs across Australia and New Zealand can change that, but only if the communication infrastructure works for patients who aren't confident with technology.
The longer they stay, the less they come home to.
Older adults spend the vast majority of their hospital stay immobile. Physical deconditioning and cognitive decline begin within days. Hospital in the Home and virtual ward programs can change this trajectory. But the patients who stand to benefit most are the same patients current communication tools can't reach: those without a smartphone, those who can't navigate a portal, those whose dexterity or cognition makes a loaned tablet unusable.
Patient communication infrastructure that works for every patient.
The Lumin CareHub is a managed 15.6-inch touchscreen deployed to a patient's home for the duration of their HITH episode, in hospital and virtual ward programs across Australia and New Zealand. Clinician-initiated video calls that don't depend on patient digital confidence. No passwords, no apps, no learning curve. Triple connectivity (Ethernet, WiFi, and 4G) with automatic failover. Zero hospital IT burden: deployed, managed, monitored, updated, and recovered by Lumin.
For your clinical team
Reach every patient, reliably. Expand your eligible cohort: patients previously excluded from HITH due to digital barriers become reachable. The free Supporters App keeps families informed with photos, messages, and alerts, reducing enquiry pressure on your clinical team.